Few ski resort hotels boast a more magnificent view than this hotel. Located on the edge of Inca Lake and surrounded by the towering, rugged Andes, the bright yellow hotel offers rooms facing the lake or valley. In addition, there are 2 lodges annexes and 8 chalets, which provide an alternative to the traditional hotel room. The main hotel is completely self-contained with the full spectrum of resort services, thus no car is needed as your room is only an elevator ride away from the ski slopes, the dining room and all facilities.
The best: todo funciona como un reloj . muy bien organizado
The worst: el hotel estba repleto
The best: Fantastico el lugar y mi familia disfruto de un dia maravilloso aunque fuimos solo de paso
The worst: se me extravio una table de mi hija mientras arrendaba equipos para esquiar y nadie se hizo responsable en el hotel. El Gerente me atendió en el pasillo y me trato pésimo
The best: Great food, atmosphere, staff, skiing/snowboarding, hot-tubbing, after hours, and activities.
The worst: I really don't have much negative feedback to give. While the meals are included, drinks (everything except tap water, tea, and coffee) are expensive. In fact, most things that you will pay for on site are expensive (lessons, massages, alcohol, soda, t-shirts, etc.). Some planning before going to the hotel will help with this. I would recommend stopping by a store to get soft drinks and alcohol (or at least make a stop in the Duty Free shop before you get on a shuttle) before heading to the Portillo. This will save you a good deal of money. The rooms aren't huge, but they were more than sufficient. All in all, it was the best vacation of my life. My wife and I will definitely be going back.
The best: Food, snow quality, general ambience, staff and service, and location.
The worst: The hotel itself is showing it's age, but the good from that is that attracts the serious skiers which helps create a great mix of personalities.